At EcomSignal, we value our customers and strive to provide the best service possible. Our refund policy ensures that you are fully satisfied with our services. Please read the following terms carefully:
- Pre-Order Plan Approval
- Before initiating any order, we will provide you with a detailed plan. Your approval of this plan is necessary to proceed with the order.
- Job Completion and Refund Eligibility
- Plan Adherence: If we do not execute the job based on the approved plan, you are entitled to a refund.
- Timely Completion: If we fail to complete the job within the agreed timeframe, you are entitled to a refund.
- Process Commencement: Once we have started our process based on the approved plan, refunds are not available, except in the circumstances mentioned above.
- Revisions and Corrections
- Unlimited Revisions: If there are any errors or issues with the setup as per the approved plan, we will provide unlimited revisions until the setup is correct.
- Error Corrections: We are committed to correcting any mistakes made during the setup process at no additional cost.
- Exceptions to Refunds
- No refunds will be issued if the job has been started and is being executed according to the approved plan and within the agreed timeframe.
For any further questions or clarifications regarding our refund policy, please contact us at info@ecomsignal.com.
Thank you for choosing EcomSignal. We look forward to serving you.